Fierce Conversations
Achieving Sucess at Work and in Life One Conversation at a Time
Susan Scott - Author
ISBN 9780425193372 | 320 pages | 06 Jan 2004 | Berkley | 6.06 x 8.97in | 18 - AND UP
Summary of Fierce Conversations
Summary of Fierce Conversations
Reviews for Fierce Conversations
An Excerpt from Fierce Conversations
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The Wall Street Journal bestseller, now with new material.
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: € Overcome barriers to meaningful communication € Expand and enrich conversations with colleagues, friends, and family € Increase clarity and improve understanding € Handle strong emotions-on both sides of the table The Seven Principles of Fierce Conversations Preface Introduction: The Idea of Fierce Principle 1: Master the Courage to Interrogate Reality Principle 2: Come Out from Behind Yourself into the Conversation and Make It Real Principle 3: Be Here, Prepared to Be Nowhere Else Principle 4: Tackle Your Toughest Challenge Today Principle 5: Obey Your Instincts Principle 6: Take Responsibility for Your Emotional Wake Principle 7: Let Silence Do the Heavy Lifting Conclusion: Embracing the Principles Appendix Index A User's Guide "Plenty of helpful tools and assignments." —Publishers Weekly |
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