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How To Say It for First-Time Managers

Winning Words and Strategies for Earning Your Team's Confidence

Jack Griffin - Author

ePub eBook | $12.99 | add to cart | view cart
ISBN 9781101186503 | 256 pages | 06 Apr 2010 | Prentice Hall Press | 18 - AND UP
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An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

•Building leadership vocabulary

•Establishing ground rules

•Projecting credibility

•Avoiding day-one mistakes

•Handling crises and criticism

•Motivating and inspiring

•Making meetings work






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