Apps for Young ReadersIf you are experiencing trouble with an app, we genuinely regret that you are experiencing anything besides a phenomenal reading experience. In many cases, you might be experiencing trouble because of a discrepancy between the app's requirements and the software on your device.
Penguin Young Readers creates apps that take advantage of Apple's most up to date software systems to provide the best user experience. Before anything else, we'd recommend checking to see if your device is running iOS 4.0 or higher. You can view your current software settings in SETTINGS->GENERAL-> ABOUT->VERSION.
If your software is updated and you still are having trouble with one of our apps, please contact us at Appsupport@us.penguingroup.com
We'll get in touch as soon as possible to assist you.